Description
Build a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
NPR10,000.00
Learn what customer service means in relation to all your customers, both internal and external👩💼👨💼
Build a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
Learn the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination💡
The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant”s lives and have a positive effect on all of them.
What you’ll learn
Learn how to develop a core set of high performance skills, while working remotely💡
For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This course will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it 👩💼👨💼
💡At the end of this course, participants should be able to define, and list the processes, some specific steps, and examples of:
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