Description
What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:
Emotional Intelligence at Work
NPR4,000.00
What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:
⦁ Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
⦁ Self-regulation – of emotions, standards of honesty, and adaptability.
⦁ Motivation – drive to achieve goals, commitment, and initiative.
⦁ Empathy – high sense of diversity, compassion, and is driven to assist others.
⦁ Social Skills – skills in conflict management, communication, and leadership.
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