Description
Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.Â
- You cannot add another "Assertiveness And Self-Confidence" to your cart. View cart
Telephone Etiquette
NPR10,000.00
Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation đź’ˇ
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
- Know different methods of employee training
Related products
-
NPR10,000.00 Start Date : 2020-07-21
Add to cartExperiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general.
What you’ll learn
- Define diversity
- Understand various forms of diversity
- Comprehend the importance of diversity training
- Handle conflicts with regard to diversity
-
NPR10,000.00 Start Date : 2020-07-21
Add to cartWith our “Contract Management” workshop, your participants will discover the specifics of how contract management works and how to effectively source agents.
What you’ll learn
- Identify contract elements
- Understand ethical contract management
- Calculate value
- Negotiate contracts
- Create basic amendments
-
NPR10,000.00 Start Date : 2020-07-29
Add to cartMedia and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.
What you’ll learn
- Network for success
- Manage “Meet and Great” opportunities
- Dress for success
- Write effectively
- Set goals
- Manage media relations
- Plan issue and crisis communication
- Use social media
- Deliver effective employee communication
-
NPR10,000.00 Start Date : 2020-04-25
Add to cartLearn how to build your virtual team and enhance synergy, productivity and over all pros of a Virtual Team đź’ˇ
- Know the keys to establishing a virtual team
- Learn how to hold effective meetings and group sessions
- Learn effective ways to communicate with team members
- Use tools to build trust and confidence among employees
- Know how to handle poor performing employees
- Know how to manage a virtual team during any project