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NPR10,000.00Add to cartThe Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.
What you’ll learn
- The Problem Solving Method
- Information Gathering
- Problem Definition
- Preparing for Brainstorming
- Generating Solutions
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NPR10,000.00Add to cartCrisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
What you’ll learn
- Identify potential risks.
- Understand the myths behind workplace violence
- Define escalation and identify examples.
- Learn concerning behaviors.
- Know what a trigger is and how that can escalate.
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NPR10,000.00Add to cartLearn what customer service means in relation to all your customers, both internal and external👩💼👨💼
- Recognize how your attitude affects customer service
- Identify your customers’ needs
- Use outstanding customer service to generate return business
- Build good will through in-person customer service
- Provide outstanding customer service over the phone
- Connect with customers through online tools
- Deal with difficult customers
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NPR10,000.00Add to cartUnderstand the value of investing in employees and developing management. By focusing on development opportunities, your participants will establish a culture that retains top talent and improves succession planning.
What you’ll learn
- Discuss strategies for developing new managers.
- Understand the importance of defining a clear management track
- Determine core roles and competencies for managers
- Understand the importance of continuous development for managers
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NPR10,000.00Add to cartWith technology comes responsibility! 🔐⚠️
As the rate of technological advancement continues to increase, the world as a whole is becoming more dependent on the Internet for day-to-day activities.
Be a good digital citizen by learning the skills to work in the digital world.💻
What you’ll learn💡
- Define digital citizenship.
- Use technology appropriately.
- Use social networking to create your brand.
- Protect your reputation online.
- Practice safe use of technology.
- Understand digital etiquette.
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NPR10,000.00Add to cartExperiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general.
What you’ll learn
- Define diversity
- Understand various forms of diversity
- Comprehend the importance of diversity training
- Handle conflicts with regard to diversity
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NPR10,000.00Add to cartLearn how to be emotionally intelligent 🧠🎭 to lead a happier and better-balanced life.
• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Verbally communicate with others.
• Successfully communicate with others in a non-verbal manner.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others. -
NPR10,000.00Add to cartThrough Employee Onboarding you will find it lowers costs related to employee turnover. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.
What you’ll learn
- Define onboarding.
- Understanding the benefits and purpose of onboarding.
- Recognize how to prepare for an onboarding program.
- Identify ways to engage and follow up with employees.
- Create expectations.
- Discover the importance of resiliency and flexibility.
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NPR10,000.00Add to cartThrough our Employee Recognition workshop you participants will recognize the value of implementing even the smallest of plans. The cost of employee recognition is very minimal in relation to the benefits that will be experienced. Employee recognition programs have been shown to increase productivity, employee loyalty, and increased safety.
What you’ll learn
- Assess the type of Employee Recognition Program(s) your company needs
- Train leadership to recognize their employees
- Know when and where recognition is needed
- Construct a culture of recognition
- Maintain an effective Employee Recognition Program
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NPR10,000.00Add to cartA successful event is a combination of extraordinary planning and execution! 📝
Master the organizing skills and the communication skills required to become an Event Planner💡
▪️Learn different types of events
▪️Understand planning process
▪️How to organise your event
▪️How to manage and organise your staff effectively
▪️How to tie up loose ends after the event -
NPR10,000.00Add to cartParticipants will gain an advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program’s full features – critical skills for those in roles such as accountants, financial analysts, and commercial bankers.
Participants will create, manage, and distribute professional spreadsheets for a variety of specialized purposes and situations. They will customize their Excel 2016 environments to meet project needs and increase productivity. Expert workbook examples include custom business templates, multi-axis financial charts, amortization tables, and inventory schedules.
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NPR10,000.00Add to cartOur Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.
What you’ll learn
- Working with Your Manager.
- Administrative Soft Skills
- Effective Time Management
- Meeting Management
- Email Protocol.
